Terms Of Service

1. Introduction

Welcome to our Aura fitness accessories store. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services, whether you shop online or in-store.

By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Eligibility

To use our services, you must:

  • Be at least 18 years old, or have parental/guardian consent
  • Provide accurate and complete information when placing an order

We reserve the right to refuse service to anyone who violates these Terms.

3. Products & Descriptions

  • All products displayed are fitness accessories intended for general fitness, yoga, Pilates, and strength training
  • We strive to display accurate product descriptions, images, sizes, and colors; however, slight variations may occur due to lighting, screen settings, or manufacturing differences
  • Product availability is subject to change without notice.

4. Pricing & Payments

  • All prices are listed in Nigerian Naira (₦) unless otherwise stated
  • Prices may change at any time without prior notice
  • Payment must be completed before orders are processed
  • We reserve the right to cancel any order due to pricing errors, suspected fraud, or payment issues

5. Orders & Order Acceptance

  • Placing an order does not guarantee acceptance
  • Orders are confirmed only after payment verification
  • We reserve the right to cancel or limit quantities per order at our discretion

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to location, logistics providers, or unforeseen circumstances
  • We are not responsible for delays caused by third-party couriers
  • Customers are responsible for providing accurate delivery information

7. Returns, Refunds & Exchanges

Our Return Policy applies to all eligible purchases.

  • Online returns must be initiated within 7 days of delivery
  • In-store returns must be initiated within 48 hours of purchase
  • Items must be unused, in original condition, and accompanied by proof of purchase.

Full details of our Return Policy can be read here.

8. Use of Products

  • Our fitness products are intended for general fitness use only
  • Customers are responsible for using products safely and according to instructions
  • We are not liable for injuries, damages, or losses resulting from misuse, overexertion, or improper handling of products

Consult a healthcare or fitness professional before beginning any exercise program.

9. Intellectual Property

All website content—including logos, images, text, product designs, and branding—is our intellectual property and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

To the fullest extent permitted under Nigerian law:

  • We shall not be liable for indirect, incidental, or consequential damages
  • Our liability shall not exceed the value of the product purchase.

This does not limit rights guaranteed under the Federal Competition & Consumer Protection Act (FCCPA).

11. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Submit false, misleading, or fraudulent information
  • Interfere with website security or functionality

Violation may result in suspension or termination of access.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable Nigerian data protection laws.

13. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective once posted on the website. Continued use of our services constitutes acceptance of updated Terms.

14. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria, including the Federal Competition & Consumer Protection Act.

15. Contact Information

For questions, complaints, or support, please contact us through our official website or send us a email @auracolagos.com and any of our social media pages.

Consumer Rights Notice

Nothing in these Terms limits your statutory consumer rights under Nigerian law.